Monitoring that wakes us up, not you
Full-stack observability with Prometheus, Grafana, and Mimir. We own the outcomes—you own your sleep.
Most monitoring setups create more problems than they solve
Alert Fatigue
You're drowning in alerts. 80% are noise. Your team ignores them—until the real crisis.
Tool Complexity
Datadog costs $2K/month. You still need someone to configure it, maintain it, and respond to incidents.
No Ownership
Your monitoring tool shows you data. Who interprets it? Who responds? Who fixes the root cause?
How it works
We deploy our agents
Terraform-managed Prometheus agents across your infrastructure. AWS, Kubernetes, custom apps—we instrument everything.
Prometheus + Grafana Mimir + Terraform
We build your dashboards
Pre-built templates for common stacks. Custom dashboards for your unique architecture. Alert rules tuned to eliminate noise.
Grafana + AlertManager
We own the on-call
When alerts fire, we respond first. We escalate only when necessary. You get signal, not noise.
PagerDuty + Slack integration
We optimize continuously
Monthly reviews. Dashboard refinements. Alert tuning. Your monitoring gets better every week.
Human expertise + AI correlation
Everything you need for full-stack observability
Infrastructure Metrics
- CPU, memory, disk, network
- EC2, ECS, EKS, Lambda
- Auto-discovery of new resources
Application Metrics
- Custom application instrumentation
- APM-style request tracing
- Error rate and latency tracking
Database Monitoring
- RDS, Aurora, DynamoDB
- Query performance
- Connection pool monitoring
Kubernetes Monitoring
- Cluster health and capacity
- Pod/deployment metrics
- Namespace resource usage
Log Aggregation
- CloudWatch Logs integration
- Error log correlation
- Log-based alerts
Custom Dashboards
- Pre-built templates for common stacks
- Custom dashboards for your architecture
- Shareable links for stakeholders
Intelligent Alerting
- Alert correlation (group related alerts)
- Noise reduction (80% fewer false positives)
- Multi-channel routing (Slack, PagerDuty, email)
On-Call Coverage
- We respond to P1 incidents <5 minutes
- Root cause analysis included
- Escalation to your team when needed
Built on proven open-source infrastructure
Industry-standard CNCF projects at the core
Prometheus
Metrics collection & time-series DB
Grafana
Dashboards & visualization
Mimir
Scalable metrics storage
Terraform
Infrastructure as code
AlertManager
Intelligent alerting
Why Open-Source?
- No vendor lock-in - You own your data
- Proven at scale - Production-proven CNCF projects
- Community-driven - Continuous innovation
- Transparent - Know exactly how it works
The core platform, in every plan
Unified multi-cloud monitoring — AWS, Azure, GCP, DigitalOcean
Live Grafana dashboards (service-aware)
Automatic asset discovery & inventory
Uptime / URL endpoint monitoring
Smart alerting — Slack, PagerDuty, email
Client self-service portal
Runs in your own cloud account (keyless — data stays in your tenant)
Automated weekly & monthly PDF reports
One platform across every cloud
| Capability | AWS | Azure | GCP | M365 | Google WS |
|---|---|---|---|---|---|
| Monitoring | |||||
| Security | |||||
| Cost | |||||
| Compliance | N/A | N/A | |||
| CI/CD | N/A | N/A | |||
| Access Governance | * | * | * |
* Access Governance requires an M365 or Google Workspace connector as the identity anchor.
Common Questions
How quickly can you get us set up? +
2 weeks from kickoff to full monitoring coverage. Week 1: deploy agents and dashboards. Week 2: tune alerts and integrate with your tools.
Do we need to change our infrastructure? +
No. We deploy Prometheus agents via Terraform. No changes to your application code or existing infrastructure.
What if we're already using Datadog/New Relic? +
We can run in parallel during a transition period, or we can instrument your existing tools. Most clients migrate fully within 30 days.
Who responds when alerts fire? +
Our on-call team. Professional tier: 8am-8pm coverage. Enterprise: 24/7. We respond, investigate, and escalate to you only when necessary.
Can we customize our dashboards? +
Yes. We start with pre-built templates and customize based on your needs. Unlimited dashboards on Pro and Enterprise tiers.
Do you support multi-cloud? +
Enterprise tier supports AWS, GCP, Azure, and hybrid environments. Starter and Professional are AWS-focused.
Works even better together
Security
Continuous scanning with auto-remediation for the infrastructure you monitor.
Cost Optimization
Right-sizing and waste detection informed by monitoring utilization data.
CI/CD Monitoring
Correlate deployments with infrastructure changes and incidents.
Compliance
Monitoring evidence feeds directly into SOC2 and GDPR compliance scoring.
Ready to sleep through the night?
See how Vigil monitoring keeps your infrastructure healthy — while you stay off-call.